Welcome to:
SGC  Consultants Ltd

Cookie Policy

Dated 23 June 2023
Version 1:0

Introduction

Our website uses cookies and similar technologies in order to distinguish you from other users of our website. By using Cookies, we are able to provide you with a better experience and to improve our site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the “accept” button on our cookie banner or when you have selected your preferred Cookie options in our cookie manager and pressed the “Continue” button. If you do not agree to our Cookie Policy, please stop using our site immediately.

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website

Our Site is owned and operated by SGC Consultants Ltd.

Who we are:

SGC Consultants Ltd is also known as and trades under the following names:

*   Sue Cartwright trading as SGC Consultants Ltd
*   SGC Consultants Ltd trading as Prioritise Mental Health and Wellbeing
*   SGC Consultants Ltd trading as Prioritise Mental Health
*   SGC Consultants Ltd trading as Born to Flourish

Contact details
If you have any questions about this Cookie policy, please contact us using the details set out below:

Legal entity: SGC Consultants Ltd
Contact: The Director
Email address: mailto: admin@sgc-consultants.co.uk
Registered address: Field Head House, 46 Leeds Road, LIVERSEDGE, West Yorkshire, WF15 6HX, UNITED KINGDOM

1 - Important information and who we are - Definitions and Interpretations 

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

  • Cookie: means a small file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site;Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
  • Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
  • We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.

1: Why we use Cookies

We use cookies on this website to:

  • ​recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • ​obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;
  • ​target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
  • ​make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form).

2: Types of Cookies

We use the following types of cookies:

  •  Strictly necessary cookies. These are cookies that are required for the operation of our website.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Apart from in the case of strictly necessary cookies, we will need your consent in order to use cookies on this website.

3: How does our Site use cookies?

3.1 Our Site may place and access certain first-party Cookies on your computer or device.

First party Cookies are those placed directly by our websites and are used only by us. We use cookies to facilitate and improve your experience of our site and services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2 By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our Site for analytics and for marketing purposes such as Google Analytics and Facebook Pixels. As we use third party cookies on our website, you will find details of these in section 4.

3.3 All Cookies used by and on our Site are used in accordance with current Cookie law. We may use some or all of the following types of Cookie:

3.3.1 Strictly Necessary Cookies

A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of our site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions.

3.3.2 Functionality Cookies

Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.

3.3.3 Analytics Cookies

It is important for us to understand how you use our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our site and your experience of it.

3.3.4 Marketing/Targeting Cookies

It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.

3.3.5 Third Party Cookies

Third-party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third-party cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).

3.3.6 Persistent Cookies

Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

3.3.7 Session Cookies

Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.

3.4 Cookies on our site are not permanent and will expire as indicated in the tables in section 4.

3.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

3.6 For more specific details of the cookies that we use, please refer to the tables below in section 4.

4: What Cookies does our site use?

Name of Cookie

Purpose

Strictly necessary

Expires

XSRF-TOKEN

Preserves User Login information and states

Yes

When you close your browser

DPSettings

Preserves the user's Cookie policy preferences

Yes

12 days

slim_session

Preserves User Login information and states

Yes

1 day

4.2 The following strictly necessary third-party Cookies may be placed on your computer or device:

Name of Cookie

Provider

Purpose

Expires

nsr

m.stripe.network

Used to process payments for our website.

When you close your browser

cookiesEnabled

checkout.stripe.com

Used to process payments for our website.

When you close your browser

__stripe_sid

checkout.stripe.com

Used to process payments for our website.

When you close your browser

__stripe_mid

checkout.stripe.com

Used to distinguish users.

1 year

ab_disable_remember_

checkout.stripe.com

Used to process payments for our website.

7 years

checkout-test-session

checkout.stripe.com

Used to process payments for our website.

10 years

cid

checkout.stripe.com

Used to process payments for our website.

Forever

vuid

vimeo.com

These cookies are used by Vimeo to collect analytics tracking information.

1 year

player

xxx

These cookies are used by Vimeo to collect analytics tracking information.

1 year

Our Site uses the following functional Cookies:

Olark

Name of Cookie

Provider

Purpose

Expires

hblid

sue-cartwright.com

a visitor identifier that we use only on your site to remember this visitor between visits

2 years

wcsid

sue-cartwright.com

a session identifier that we use only on your site to keep track of a single chat session

When you close your browser

olfsk

sue-cartwright.com

storage identifier that we use to maintain chat state across pages (e.g. message history)

2 years

_okbk

sue-cartwright.com

extra state information (e.g. chat box being open/closed)

When you close your browser

_ok

sue-cartwright.com

most recent Olark site ID (security measure)

When you close your browser

_oklv

sue-cartwright.com

the Olark loader version (for improved caching)

When you close your browser

_okla

sue-cartwright.com

used for caching purposes (loaded from CDN vs. loaded from our infrastructure)

When you close your browser

_okgid

sue-cartwright.com

used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed

When you close your browser

_okac

sue-cartwright.com

used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed

When you close your browser

TwakTo

Name of Cookie

Provider

Purpose

Expires

TawkConnectionTime

sue-cartwright.com

previous registration time stamp

When you close your browser

Tawk_

sue-cartwright.com

socket connection url

When you close your browser

__tawkuuid

sue-cartwright.com

domain restriction values

6 months

__cfduid

twak.To

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

FreshChat

Name of Cookie

Provider

Purpose

Expires

pubsub_cookie

sue-cartwright.com

This cookie is used for the freshchat service

When you close your browser

hop-

sue-cartwright.com

This cookie is used for the freshchat service

When you close your browser

-

sue-cartwright.com

This cookie is used for the freshchat service

1 year

pnctest

sue-cartwright.com

This cookie is used for the freshchat service

1year

Zendesk Web Widget

Name of Cookie

Purpose

Strictly necessary

Strictly necessary

ZD-referrerPolicy

sue-cartwright.com

Stores referrer tags

Forever

ZD-zE_oauth

sue-cartwright.com

Stores the authentication token once the user has been authenticated.

2 hours

ZD-currentTime

sue-cartwright.com

Sets the time when page loads.

Forever

ZD-settings

sue-cartwright.com

Stores a hash of settings so that we don't keep sending blips after the initial one

Forever

ZD-suid

sue-cartwright.com

Session id for pathfinder.

20 minutes

Intercom

Name of Cookie

Provider

Purpose

Expires

intercom-id-

sue-cartwright.com

This cookie is used by Intercom as a session so that users can continue a chat as they move through the site.

9 months

4.4 Our site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products and services offered through them.

4.5 The analytics services used by our site use cookies to gather the required information. You do not have to allow us to use these cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

4.6 The analytics services used by our site uses the following Cookies:

Google analytics

Name of Cookie

Provider

Purpose

Expires

_ga

sue-cartwright.com

Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gat

sue-cartwright.com

Google Analytics: Used by Google Analytics to throttle the request rate.

When you close your browser

_gid

sue-cartwright.com

Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

When you close your browser

collect

sue-cartwright.com

Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

When you close your browser


Mixpanel

Name of Cookie

Provider

Purpose

Expires

mp_#_mixpanel

sue-cartwright.com

MixPanel: Cookie used by MixPanel for analytics purposes

1 year

Google analytics

Name of Cookie

Provider

Purpose

Expires

__smToken

sue-cartwright.com

The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.

1 year

__smSmartbarShown

sue-cartwright.com

Is set when the Smartbar is shown

50 years

__smVID

sue-cartwright.com

Used to display relevant advertising

1 month

__smSessionId

sue-cartwright.com

Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products

hen you close your browser


Name of Cookie

Provider

Purpose

Expires

Sumo Me

__smToken

sue-cartwright.com

The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.

1 year

__smSmartbarShown

sue-cartwright.com

Is set when the Smartbar is shown

50 years

__smVID

sue-cartwright.com

Used to display relevant advertising

1 month

__smSessionId

sue-cartwright.com

Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products

hen you close your browser


4.7 Targeting/Marketing cookies

Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising.

Name of Cookie

Provider

Purpose

Expires

fr

facebook.com

Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers

3 months

fr

facebook.com

Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers

When you close your browser


Hubspot

Name of Cookie

Provider

Purpose

Expires

__hstc

sue-cartwright.com

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

2 years

hubspotutk

sue-cartwright.com

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

10 years

__hssc

sue-cartwright.com

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.


30 minutes

__hssrc

sue-cartwright.com

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

Session

messagesUtk

sue-cartwright.com

This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.

Session

Refersion

Name of Cookie

Provider

Purpose

Expires

ci_session

refersion.com

Preserves users states across page requests.

When you close your browser

refersion_csrf_code

refersion.com

Sets csrf token to prevent cross site request forgery.

When you close your browser

__cfduid

refersion.com

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

Google Adwords

Name of Cookie

Provider

Purpose

Expires

ads/ga-audiences

sue-cartwright.com

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

When you close your browser

Fomo

Name of Cookie

Provider

Purpose

Expires

Fomo.hstry-count-since-first-event-

sue-cartwright.com

Used by Fomo for showing user notifications.

Persistent

Fomo.hstry-first-timestamp-

sue-cartwright.com

Used by Fomo for showing user notifications.

Persistent

Fomo.snv-

sue-cartwright.com

Used by Fomo for showing user notifications.

Persistent

5: Consent and Control


5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.

5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1 Google Chrome

5.3.2 Microsoft Internet Explorer

5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

5.3.4 Safari (macOS)

5.3.5 Safari (iOS)

5.3.6 Mozilla Firefox

5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)


6 - How to turn off cookies or alter settings

You can alter your cookie preferences at any time by accessing your profile page, click on the Edit button, to navigate to the Privacy Settings tab.

If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

Except for essential cookies, all cookies will expire according to their timescale in the tables in section 4

7 - Changes to our cookie policy

7.1 We may alter this cookie policy at any time. Any such changes will become binding on you on your first use of our site after the changes have been made. You are therefore advised to check this page from time to time.

7.2 In the event of any conflict between the current version of this cookie policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

8 - Further Information

8.1 For more information about privacy, data protection and our terms and conditions, please visit the following:

8.1.1 Privacy Policy

8.1.2 Terms & Conditions

8.2 We may alter this cookie policy at any time. Any such changes will become binding on you on your first use of our site after the changes have been made. You are therefore advised to check this page from time to time.

8.3 In the event of any conflict between the current version of this cookie policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.